Privacy Policy

Your Privacy is Our Priority

AppSevaa ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application.

Information We Collect

We collect information in the following ways:

• Account information (name, email, phone number, business details)
• Inventory and transaction data you input into the system
• Payment and billing information (processed securely via third-party providers)
• Usage data (how you interact with our platform)
• Device information (IP address, browser type, operating system)

How We Protect Your Data

Your security is paramount to us:

• End-to-end encryption for all sensitive data
• Automatic daily backups stored in secure, redundant locations
• Regular security audits and penetration testing
• Access controls and role-based permissions
• Compliance with GDPR, ISO 27001, and Indian data protection standards
• 99.9% uptime SLA with automatic failover systems

How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions and send related information
• Send administrative updates and support messages
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Prevent fraud and maintain service security

Data Sharing

We do NOT sell or share your data with third parties. Your business data remains confidential. We only share information when required by law or with your explicit consent. Payment processing is handled by trusted third-party providers who are bound by strict confidentiality agreements.

Your Rights

You have the right to:

• Access your personal data anytime
• Correct inaccurate information
• Delete your account and data
• Export your data in standard formats
• Opt-out of marketing communications